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Hall of Famer III
Posts: 57,602
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BBM not showing display pictures for some contacts


brizol wrote:
Wat do I do with an 8520, got the same problem

Hi and Welcome to the Community!

 

Please scroll up, read everything in this thread, and try what is already posted. If nothing works, then come back and post exactly all the things you attempted and exactly the results of all that you attempted.

 

Thanks and good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 3
Registered: ‎04-03-2013
My Device: curve 9900
My Carrier: Verizon Wireless

Re: BBM not showing display pictures for some contacts

Having the same prob as Abby and the time zone is correct Smiley Sad
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM not showing display pictures for some contacts


nuffy617 wrote:
Having the same prob as Abby and the time zone is correct Smiley Sad

Timezone has nothing to do with it.

 

Are you not seeing the diplay pic for a few contacts, or all of them?

 

Ask one or two of them to update their name (like only add a character or delete a character from their BBM name).

See if their name/picture then updates.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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New Contributor
Posts: 3
Registered: ‎04-03-2013
My Device: curve 9900
My Carrier: Verizon Wireless

Re: BBM not showing display pictures for some contacts

That's correct, I'm not seeing the display for some persons. I asked one of them to add the symbol to their display and I actually could see that update. Its just the pics that are not changing Smiley Sad
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM not showing display pictures for some contacts

I don't know why.

 

Normally with a simple change, things will update.

Are you sure they have an avatar set?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 16
Registered: ‎05-07-2009
My Device: Not Specified

Re: BBM not showing display pictures for some contacts

change something in ur bbm account to refresh server. Like profile picture
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM not showing display pictures for some contacts

Great idea!
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎04-03-2013
My Device: curve 9900
My Carrier: Verizon Wireless

Re: BBM not showing display pictures for some contacts

I change profile pics everyday.. Its the same
New Contributor
Posts: 3
Registered: ‎06-28-2013
My Device: z10
My Carrier: none

Re: BBM not showing display pictures for some contacts

Hi guys am. Having z10 from few days am having a problem in updating my display picture plss need help,,thanks
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM not showing display pictures for some contacts

mona, who is your mobile provider?

Are you in the India, or Indonesia area by any chance?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code