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Contributor
Posts: 27
Registered: ‎11-17-2012
My Device: touch 9800
My Carrier: touch

BBM problem

I have 8520..problem went I send text,must pending..very late to delivery..I think my network it no problem..bcause went I send sms,its normal..not pending like bbm txt..
Another one can help me?
Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: BBM problem

Sending sms is different from sending BBM as BBM uses data. Please let us know what appears beside the signal bars. It should show GPRS or EDGE.


Ron
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Contributor
Posts: 27
Registered: ‎11-17-2012
My Device: touch 9800
My Carrier: touch

Re: BBM problem

EDGE
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BBM problem

Hi jeffkamisan,

 

It seems that you have BlackBerry data plan. Try having a device reset -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.

tanzim                                                                                  
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