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05-14-2013 07:34 AM
Welcome to BlackBerry Support Forums
Can you confirm which version of BBM you have on your BlackBerry ?
If you have BBM7 then be sure that you're using your own BlackBerry ID , On BBM7 BBM contacts are intergrated with our BlackBerry ID .
05-15-2013 04:49 AM
I've got BBM 7.0.1 I have been using my BlackBerry ID to try and get my BBM back but for some reason it seems to have switched my BBM with somebody elses, my BBM is the only thing that has been affected, all my other apps are fine.
05-15-2013 05:36 AM
Hi there ,
Then please check the other person with which your Contacts are been switched and check if he is using the same BlackBerry ID as your's.
05-30-2013 07:23 AM
How do I check that?
Well .. Check with the person with which you think your BBM has been switched . Check his BlacklBerry ID .