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New Contributor
Posts: 3
Registered: ‎05-14-2013
My Device: Blackberry curve 8520
My Carrier: Vodaphone

BBM problem

My BBM decided to delete itself and was replaced with somebody elses BBM details! does anybody have any idea how to fix this!!!

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM problem

Hello BeingBecca

 

 

Welcome to BlackBerry Support Forums

 

 

Can you confirm which version of BBM you have on your BlackBerry ? 

 

If you have BBM7 then be sure that you're using your own BlackBerry ID , On BBM7  BBM contacts are intergrated with our BlackBerry ID .

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New Contributor
Posts: 3
Registered: ‎05-14-2013
My Device: Blackberry curve 8520
My Carrier: Vodaphone

Re: BBM problem

Hi 

 

I've got BBM 7.0.1 I have been using my BlackBerry ID to try and get my BBM back but for some reason it seems to have switched my BBM with somebody elses, my BBM is the only thing that has been affected, all my other apps are fine.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM problem

Hi there ,

 

Then please check the other person with which your Contacts are been switched and check if he is using the same BlackBerry ID as your's.

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New Contributor
Posts: 3
Registered: ‎05-14-2013
My Device: Blackberry curve 8520
My Carrier: Vodaphone

Re: BBM problem

How do I check that? 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM problem


BeingBecca wrote:

How do I check that? 


Well .. Check with the person with which you think your BBM has been switched . Check his BlacklBerry ID . 

 

 

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.