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New Member
Posts: 2
Registered: ‎10-15-2008
My Device: Not Specified

BBM problem!!

I suddenly cannot BBM a buddy from my BBM list. I can write him a message and he receives it and reads it but it says D for delivered next to the checkmark

instead of R for received. He then tries to write me a bbm but it says he doesn't have access to the contact person (me). I can still write to everyone else on my list and he can write to everyone else on his list but just not to each other. We took the batteries out and deleted ourselves from the lists and requested ourselves again but nothing has worked so far.  I  called ATT&T but they were no help at all. Any suggestions?

Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: BBM problem!!

try this:

Shorten the display name to 15 characters or fewer.

To remove commas or dashes from the display name, complete the following steps:

  1. From the Contact List screen, open the menu.
  2. Click Edit My Info.
  3. Edit your display name and click OK.

 

make sure to have your friend repeat this, make the screen name simple without  commas etc.

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