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New Contributor
Posts: 2
Registered: ‎01-31-2013
My Device: Bold 9900
My Carrier: Fido

BBM resizing sent images?!

In the past, when I wanted to send a picture to a BBM contact, it used to give me an option to send as Original size, or resize to Large, Medium, Small etc.

Today, when I attempted to send a picture to a BBM contact, BBM automatically downsized the size to 23KB (from almost 1MB) without even asking or giving me options to send as original size.

The automatic resizing GREATLY reduced the picture resolution rendering it USELESS!

Why doesnt BBM give me the option to resize anymore?

How can I sent the original picture without resizing? (I also tried sending it as a file, same problem)

 

Please advise.

Thanks

New Contributor
Posts: 2
Registered: ‎01-31-2013
My Device: Bold 9900
My Carrier: Fido

Re: BBM resizing sent images?!

I tweeted BBM help and they explained it to  me.

 

So when you send a picture, it will automatically resize it and send it as a low resolution smaller file size. However, to send a higher quality picture, the BBM contact who is receiving the picture has to select menu --> request higher quality picture

 

That will fix it.