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New Contributor
Posts: 3
Registered: ‎02-07-2012
My Device: Bold 9780
My Carrier: Telus
Accepted Solution

BBM's

Is there a way to recover a deleted BBM from a contact?

I have a BB Bold 9780 and really need to be able to do this.

Thanks...

 

Mark

Posts: 95,472
Likes: 24,537
Solutions: 6,394
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM's

Yes, as long as you have a backup of your device to your PC, made while the message was on your BlackBerry...

or, if you log your BBM chats to your media card (in your BBM > Options).



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New Contributor
Posts: 3
Registered: ‎02-07-2012
My Device: Bold 9780
My Carrier: Telus

Re: BBM's

Thank you that helps.

 

Is there a way to retrieve older bbm's before i set my BB to save to the media card? Is there a ghost image somewhere?

Posts: 95,472
Likes: 24,537
Solutions: 6,394
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM's

No, there is not.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎02-07-2012
My Device: Bold 9780
My Carrier: Telus

Re: BBM's

Thank you, i appreciate it..

 

Mark

Posts: 95,472
Likes: 24,537
Solutions: 6,394
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM's

And, I do wish there was a better answer for you, but fortunately, (or unfortunately) once these are deleted, they are deleted, for security reasons, and users knowing they will need a copy of such messages have 3-4 options to save or backup such messages.

 

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code