05-06-2013 11:46 AM - last edited on 05-06-2013 12:47 PM by Chronos
i recently updated my BBM and now it wont open- at all!!
when i try to get into it my screen reads 'cannot set up BBM- a temporary BBM server error has occurred' then there is a button below saying 'retry' but no matter how many times i press the retry button nothing ever works, please help me?!
Subject Title edited to reflect new topic.
05-06-2013 12:25 PM - last edited on 05-06-2013 12:47 PM by Chronos
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
05-06-2013 12:58 PM
I have had the same problem since updating. I've done everything you've suggested on many of the similar forums:
- Deleting and re-installing bbm and then doing a reboot
- Taking the battery out, waiting a few mins and putting it back in
- Trying to set up BBM using just the WiFi connection or just the mobile network connection.
None of these steps have solved the problem. What can I do next?