Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BBM upgrade 7.0.0.126

can you access it through the AppSwitcher?
can someone send you a BBM message and can you view it in the Messages app?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 7
Registered: ‎05-21-2013
My Device: 9810
My Carrier: mtn

Re: BBM upgrade 7.0.0.126

I get messegers but can't get into bbm to read it and can't view it through message app either
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BBM upgrade 7.0.0.126

can you be more specific?
what happens exactly when someone sends you a BBM message?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Highlighted
New Contributor
Posts: 7
Registered: ‎05-21-2013
My Device: 9810
My Carrier: mtn

Re: BBM upgrade 7.0.0.126

I can't get into bbm at all
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BBM upgrade 7.0.0.126

You are not being specific enough.

1) what happens in the messages app?
2) what icons to do you see in the App Switcher?
3) on the home screen, what happens when you hit the N key?
4) what symbol does the sender of the BBM message see on the left side of the line?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 7
Registered: ‎05-21-2013
My Device: 9810
My Carrier: mtn

Re: BBM upgrade 7.0.0.126

All I get is a blue screen and message telling me that there is an error
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: BBM upgrade 7.0.0.126

is this the answer to question 4 too?

well, I give up.
I hope someone else will accept to try to help you.
Good luck.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 7
Registered: ‎05-21-2013
My Device: 9810
My Carrier: mtn

Re: BBM upgrade 7.0.0.126

If I could send u the display I get I would but can't
Thanks anyway for trying to help