06-10-2013 02:06 PM
I'm having problems with my Blackberry. I used to be able to use Blackberry internet service and worked fine, but then my BBM and Emails weren't updating, so i topped up my phone (I'm on pay as you go) but it didn't return to normal. I tried installing the updates availible for BBM but it didn't do anything. I uninstalled BBM and re-installed it but when I tried to go on BBM, It came up with the terms and agreement list so obviously I pressed I accept, but it just said connecting to BBM servers. I left it for an hour and it did nothing so I just closed it and tried again, but whenever I go on BBM, Im just left with a blue screen with "BlackBerry Messenger" written on the top next to the BBM logo.
Is this a common problem and is their an easy fix?
answers are greatly appreciated
06-10-2013 02:10 PM - edited 06-10-2013 02:40 PM
May I ask how did it work before? you need a Blackberry data plan from your carrier in order for BBM to work if I am correct
06-10-2013 02:32 PM
06-10-2013 02:41 PM
06-10-2013 02:51 PM