05-04-2013 06:24 PM
My voice chat has suddenly stopped working. I used it some time ago but today the icon keeps saying "your voice chat connection cannot be establish" my wifi is working fine on everything else but its only affecting the voice chat. And i have already tried the 'command prompt' method on my laptop. HELP?
Solved! Go to Solution.
05-05-2013 11:14 AM
if you reinstall your BBM you should not loose your contacts. Once it connects to your BB ID it should restore the contacts.
To be safe, you could however save the contacts PINs in the contacts app (given that you have a saved contact for every BBM contact). This way you could readd the contact in case anything is going wrong.