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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-25-2013
My Device: Bold 9790
My Carrier: Fido

BBM voice doesn't work

Downloaded BBM 7.1.0 onto my Bold 9790.

Have rebooted, have removed battery, all settings are correct.

Wi-fi connected.  Text chat works.

Contacts have also followed the same instructions.

However, both sides have grey icon - indicating contact not available - yet status indicates available.

Icon will not change to green!

Does anyone have a suggestions as to why the icon does not turn green and voice chat does not work?


Posts: 94,747
Likes: 24,446
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM voice doesn't work

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