01-25-2013 03:14 PM
Downloaded BBM 7.1.0 onto my Bold 9790.
Have rebooted, have removed battery, all settings are correct.
Wi-fi connected. Text chat works.
Contacts have also followed the same instructions.
However, both sides have grey icon - indicating contact not available - yet status indicates available.
Icon will not change to green!
Does anyone have a suggestions as to why the icon does not turn green and voice chat does not work?
01-25-2013 04:23 PM
On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code