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New Contributor
Posts: 3
Registered: ‎08-30-2012
My Device: blackberry curve 9320
My Carrier: t-mobile

BBM won't work? HELP!

I've had my Blackberry Curve 9320 for about a month now, and all the while BBM has never been working. I can open it up, change my Display Name, Picture, Personal Message, but I can't send / receive requests. The invites people send me never get through and the ones I send always say 'Pending'. I've uninstalled and re-installed it. Recently I updated BBM but still I can't send or receive pin requests. I find having a Blackberry without BBM quite pointless. Please help?

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM won't work? HELP!

Hi xoxraffiaxox

 

Welcome 

 

In order to use BBM on our device we need a BlackBerry Data Plan also known as BIS , Can you confirm you hold a BlackBerry Data Plan on your Account.

 

 

 

Prince

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New Contributor
Posts: 5
Registered: ‎04-08-2013
My Device: Blackberry Curve 9320
My Carrier: EE

Re: BBM won't work? HELP!

It happened to me too I just called up the company and they got it running for me straight away !! As before I had been stupid enough to think I could get bbm on a laptop Smiley Happy ! I had already created a bbm I'd so When they got it up and running for me I just checked my bbm I'd on the laptop and verified my bbm and amasing it worked again ! Smiley Happy