01-11-2013 10:27 AM - edited 01-11-2013 10:28 AM
hi all, I think this is a common problem but hopefully someone can answer it for me - the posts i have seen dont say whether the problem has been solved or not.
i have a curve 9320
I had a faulty handset so my phone provider has given me a new one. I did a backup with blackberry desktop manager and it said it could not back up bbm. I made a note of my pins and carried on with the exchange.
I set up my new handset today and sent invites using the pins I had written down. all say they are pending. One contact has also sent me an invite but this has not been received by me.
I have deleted pending requests and sent new ones but this has not worked.
I have checked and my roaming data is enabled.
I have BBM as part of my contract plan
I have downloaded the most recent application updates direct from blackberry desktop manager
does anyone have any ideas how i can fix this?
01-14-2013 04:13 PM
Welcome to the forums.
Have a look at the following article which may help you out with your issue.
Hope this helps. Let us know how you make out.