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BlackBerry® OS Smartphones

Posts: 16
Registered: ‎12-11-2012
My Device: 9900
My Carrier: Rogers


Hi there,


I recently upgraded to the new BBM Voice Application and I'm experiencing two problems.


1. I keep getting an alert saying that I need to be connected to wi-fi in order to use the voice calling feature, yet I am connected to wi-fi


2. With the new upgrade I backed up my phone and everything is backed up BUT BBM.
So I am unable to back up the BBM portion.



If you could assist that would be much appreciated.


Thank you

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR


hi, can you give more details about item 2 ? What do you mean, BBM is not backed up ?

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