01-23-2013 08:04 AM - last edited on 01-23-2013 09:03 AM by BelmaHFL
My name is Jang Gyang from Nigeria. I updated my BBM the
other day but I unfortunately
forgot my password, I tried to recover it by clicking ‘forgot password’ but it tells me it has been sent to my bb e mail
The issue here is that I can’t access that mailbox to retrieve the password that was sent and so I
can’t see my bbm contacts or chat
I will be grateful for your assistance in resolving this issue,
01-23-2013 09:24 AM
Welcome to the BlackBerry Support Community.
Here is a KB article that should help you reset your BlackBerry ID password. "Unable to reset BlackBerry ID password when using a BlackBerry hosted email address" http://bbry.lv/Kaa9ym
Let me know if this helps.
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