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BlackBerry® OS Smartphones

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New Member
Posts: 3
Registered: ‎09-03-2012
My Device: Blackberry Curve 8520
My Carrier: O2

BBM

I Just Went Onto BBM and I can't see any updates or my messages.. 

 

Also my contacts are blank it says i've got contacts but no name or picture.. 

 

What does this mean??

Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: BBM

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Best!

 

 

VIA | Hall of Famer II

http://supportforums.blackberry.com/t5/Downloaded-applications-for/bbm-recent-update-box-disappear/m...

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New Member
Posts: 3
Registered: ‎09-03-2012
My Device: Blackberry Curve 8520
My Carrier: O2

Re: BBM

What if it's on a iPhone?