11-18-2012 03:58 PM
my bbm isnft working, everything else is working fine like my facebook and twitter im not receiving messages or updates and my messages arent sending either. ive restarted my phone and it works again for around half an hour but then knocks off again. Is there anything i can do to fix this?
11-18-2012 05:27 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you contact your mobile service provider for formal support.