Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 10
Registered: ‎02-24-2010
My Device: Bold 9700
My Carrier: Telus
Accepted Solution

BBM

hey guys,

 

so i have a question. you know how when you have chats with just one individual person and then you end the conversation? well you guys know if there is a way where you can retrieve it?

Posts: 95,492
Likes: 24,540
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM

Nope. Once it's deleted, it's deleted.

 

You can always email yourself a copy of the chat if you need it -- before you end the chat.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 10
Registered: ‎04-11-2010
My Device: Q10
My Carrier: Indosat

Re: BBM

enable the "save conversation" option.

New Contributor
Posts: 7
Registered: ‎05-09-2013
My Device: Q10
My Carrier: Bell

Re: BBM

Is the enable "save conversation" option available on Q10? If yes, please direct me to where this option is. On my Bold it would keep History unless I wanted to delete it but with Q10 it automatically deletes upon ending chat.

I'm not really interested in e-mailing chats I want to keep so hoping previous set-up is available on Q10.

Thanks,
Posts: 95,492
Likes: 24,540
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM

[ Edited ]

Open your BBM app > Swipe down from the top bezel to Settings.


Save Chat History > On.

 

It is my understanding this saves the chat history only in the chat itself, not a separate file as before, so it's not ideal, no.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎05-09-2013
My Device: Q10
My Carrier: Bell

Re: BBM

Beautiful. Thanks so much.
Posts: 95,492
Likes: 24,540
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBM

You're welcome.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎05-09-2013
My Device: Q10
My Carrier: Bell

Re: BBM

Well I thought we had it with the "enable save conversation" so I did and it still wants to Delete.
New Member
Posts: 1
Registered: ‎05-15-2013
My Device: BB Bold 9790
My Carrier: Phone store in melaka

Re: BBM

hey guys, i just wanted to ask, i have just repaired my bold 9790 bc it has problem with its keyboard, so when i get it back, i need to set up my bbm once again. but then when i tried to set up my bbm, it will always fail haf way by saying check my device's date and time if it is correctly set and try again. there's nothing wrong with it but still cannot set up my bbm.  can someone please help me?