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New Contributor
Posts: 2
Registered: ‎02-20-2013
My Device: Curve 8520
My Carrier: Vodafone Netherlands

BBM6.2 on OS5 won't upgrade to BBM7

Strange this >
I'm running BBM6.2 on OS5 (5.0.0.1106, bundle 1831) but App World won't upgrade to BBM7 >
tried delete & reinstall > App World still forces a reinstall to 6.2
Download via Blackberry site gives  'server error'

My dataplan provider is Vodafone - The Netherlands

Any suggestions ?
Can BBM7 be downloaded anywhere as .apk ?

THANKS,
V.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: BBM6.2 on OS5 won't upgrade to BBM7

Hi vronsky

 

Welcome to BlackBerry Support Forums

 

 

Can you try this,first Uninstall BlackBerry Messenger from Options > Application  , then reboot your device by removing the battery while your device is Powered On .After reboot from your BlackBerry browser browse or click here www.blackberry.com/bbm to download the most recent version of BlackBerry Messenger available for your device .

 

Try it and let us know.

 

 

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New Contributor
Posts: 2
Registered: ‎02-20-2013
My Device: Curve 8520
My Carrier: Vodafone Netherlands

Re: BBM6.2 on OS5 won't upgrade to BBM7

Thanks.

Same result though > BBM 6.2 is offered again