03-09-2013 01:09 AM
Plz my bum display pic has not been changyn 4 a week I need help
Welcome to BlackBerry Support Forums
Are you refering to BBM display picture ? If it is then you can try Reinstalling BBM which might help , On your Homescreen Go to Options > Device > Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back .
After reboot from your BlackBerry Browser browse to www.blackberry.com/bbm and download it again.
Try it and see if that helps.
03-09-2013 01:29 AM
If you're having BBM7 then your BBM Contacts are integrated with your BlackBerry ID , after installing when you login with your BlackBerry ID your Contacts will be restored back , but if you're having any previous persion then first do a local backup , you can backup in your Media card, refer to this KB for further help :
KB20554 How to back up and restore the BlackBerry Messenger contact list
So try it to see if that helps.
03-09-2013 07:23 AM
If that does not help then you have to wait because those things updates over the server , Reinstalling BBM has solved this problem with Display Pictures to a few user but for few it doesn't.