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New Contributor
Posts: 5
Registered: ‎03-14-2012
My Device: curve 9360
My Carrier: orange

BBm messenging restore

I have recently purchased a blackberry model, and was in attempting to transfer date from old model to new, rather successfully, but have had some technial problems wityh my new model and have had to refer back to old model. Now my old model has set up a new bbm pin number, and i'm unable to get my previous conatcts and pin working. I know the pin number of my bbm messenger, but how do i get it back, and working again????

Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBm messenging restore

I am confused.

 

The PIN of the old or new device can't change... the PIN stays the same.

 

What happened?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎03-14-2012
My Device: curve 9360
My Carrier: orange

Re: BBm messenging restore

it would seem i had two pins, but was unable to access my orginal pin, and somehow got a new pin, yes i'm confused too!!!!!

Although i think i have managed to solve problem, after a long back track of back up's, thanxs

Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BBm messenging restore

Ok, good luck.

 

Post back if you need, please be very specific, it helps speed up and gets you more accurate timely responses.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code