01-19-2012 09:58 AM
I have a peculiar issue that needs help. On my Torch I have a BES email account and 2 BIS accounts. The BES account and one of the BIS IMAP configured accounts have the same Domain Name and Server configuration. Once I updated from BDM 6.0 to 6.1 everytime I connect my Blackberry to my computer it corrupts my service books and the phone thinks that the 2 accoutns are the same. I have to delete all my Service Books and resend them from both my BES Server and from the BIS Site which means weekly so that I can backup my phone or copy pictures and videos from it or even sync my music.
This is definately caused by having 2 email accounts from the same email domain but from different systems.
01-20-2012 12:04 PM
01-24-2012 08:24 AM
I have followed these steps already when the issue first appeared. For some reason my services provider (Rogers) seemed to believe that it is related to using BDM Version 6. There is also a warning during installation of BDM Version 6 that you should not use this if you are on a BES server. I only started experiencing this problem after upgrading from BDM 6.0 to 6.1.
01-24-2012 08:52 AM