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New Contributor
Posts: 2
Registered: ‎04-11-2010
My Device: Curve 8330
My Carrier: Verizon Wireless

BDM Not Displaying Music


For some reason, Blackberry Desktop Manager is not pulling music or playlists from iTunes. I have a ton of music and playlists in iTunes, but they do not display in the Media area of BDM. 


I have repaired permissions and reset my Mac but still have had no luck.


Any ideas?


Posts: 94,778
Likes: 24,453
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BDM Not Displaying Music

Are those tunes DRM files?


Your BlackBerry will not play Digital Rights Managed files, with the DRM encoding, such as music purchased in iTunes.  That could be your problem.


You can remove the DRM from the files by burning that music to a CD, and ripping the CD back to your PC. If you search google, you can find other DRM-removal tools, but you might have to pay for it.

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New Contributor
Posts: 2
Registered: ‎04-11-2010
My Device: Curve 8330
My Carrier: Verizon Wireless

Re: BDM Not Displaying Music

Thanks for the reply, but very few of the songs are DRM. It's not that I can't get the BB to play them, I cant even get the music to show up in the Desktop software.