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New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: None
My Carrier: O2

BDM question - backups on failed drive

Hi

 

I have a PC where the drive now fails to boot, but the data is still accessible.

I have rebuilt Windows XP on another drive.

 

If I re-install BDM, is it possible to copy the old backups from the failed boot drive to the new one?

 

IE. are they specific files that can be moved to the new Manager?

 

Thanks

Hall of Famer III
Posts: 57,521
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BDM question - backups on failed drive

Hi and Welcome to the Community!

The RIM Desktop Software will backup to files with either IPD or BBB extension, depending on which version of the software was used to take the backup. So, if you can access those files, then you will indeed have your prior backups from that failed drive.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎12-13-2012
My Device: None
My Carrier: O2

Re: BDM question - backups on failed drive

That directory is empty.

 

Clearly the user stated to me that it made backups!

Where else might they have gone?

Hall of Famer III
Posts: 57,521
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BDM question - backups on failed drive


neil40 wrote:

That directory is empty.

 


Hmmm...I don't recall, in our discussion, anything about a specific directory...so I've no feedback on this point.


neil40 wrote:

 

Clearly the user stated to me that it made backups!

Where else might they have gone?


They would have gone wherever the user configured...normally, they are in the MyDocuments hierarchy, but the user has 100% control over the destination directory. You should search the entire drive for files with the relevant extension.



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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