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New Contributor
Posts: 3
Registered: ‎11-02-2010
My Device: BlackBerry Z10
My Carrier: T-Mobile

BES 2 desktop icons

Hello All,

 

My exchange email at work decided to erase itself one night at server down.  Our IT team recreated my email account, and i had to reactivate BES with my phone.  Now, i have 2 Enterprise Desktop icons on my phone.  Interesting part is, both desktop icons receive my work emails now, and if i hide one both of them hide.  It's like the 2 are 1, and i dont know how to get rid of one of the icons.

 

How can i delete one of the icons from my phone?

 

Thanks

Visitor
Posts: 1
Registered: ‎08-25-2011
My Device: Bold 9700
My Carrier: sfr

Re: BES 2 desktop icons

hi ScoobsDM

i have the same issue... did you find a solution?

thanks

b.

Highlighted
New Contributor
Posts: 3
Registered: ‎03-08-2011
My Device: Bold 9700
My Carrier: Telus

Re: BES 2 desktop icons

Also having this issue - did a handset swap and disabled a user on BESx.  Created a new one, but afterwards the new user has two desktop icons.