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BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎09-19-2008
My Device: Not Specified

BES email icon gone

[ Edited ]



We have BES installed with our Exchange 2003 server.



Prior to installing the BES server, I had attempted at using BIS to retrieve work mail. I ended up getting BES installed, the devices activated, and mail successfully being delivered to the devices.


Everything was working great until I went into mail setup, and deleted the BIS email account from the list, it never worked anyways.


Now there is no mail icon on the device to access BES email. I have the unread count at the top... I have resent the service books, and pulled the battery, among other tips I've read online.


In the end, I do not wish to use the service providers email (relay?) service. I wish to continue using BES.


Where is the icon? 


By the way this is for a Blackberry 8330. It's one of two in or organization, the other is unavailable for me to play with at this time. 

Message Edited by robplatt on 09-19-2008 03:06 PM
New Member
Posts: 2
Registered: ‎09-19-2008
My Device: Not Specified

Re: BES email icon gone

Nevermind... I found it by selecting Show All, and it was hidden. I feel dumb.