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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-27-2011
My Device: Not Specified
My Carrier: Telekom

BES push-messages issue on OS6 devices (Torch 9800, Bold 9780)

[ Edited ]

Your carrier:

  Telekom Germany


Model info and OS version:

  BlackBerry 9800
  6.0 Bundle 1165 (v6.0.0.337) Plattform


Blackberry Enterprise Server:

  BES 4.1.7 MR2




Push-Messages published via our corporate BES onto new OS6 devices (including Torch 9800 and Bold 9780) will not open directly in the browser while clicking on'em, instead a pop-up window requests to "save" the content locally (see screenshot). Afterwards the message is displayed.

We don't expierence this kind of behaviour with OS5 devices (e.g. like on the Bold 9700).

Might this be realted to any new BB settings or is the BES version the source of this problem

(please refer to current installed versions above).


The message reads (translated from German): "The selected element can not be displayed. Would you like to save the element?"


Any help will be appreciated.