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Contributor
Posts: 39
Registered: ‎02-10-2012
My Device: Blackberry 9850 Torch
My Carrier: MTC Namibia
Accepted Solution

BIS & WiFi

Hey everybody

I would like to know, does the BIS & WiFi work together for an internet activity or just one is needed
Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BIS & WiFi

they do work hand-in-hand with each other... you will need a BIS data plan for all data for email setup, BBM, etc.

However, when a valid WiFi connection is made, all data will flow over the WiFi router and not through your mobile network data.

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New Contributor
Posts: 2
Registered: ‎06-06-2014
My Device: curve 9300
My Carrier: mtn

Re: BIS & WiFi

Dear J S I've been trying to find a wifi network for ages coz my fone is not connected to any so how do I find one and connect.?
New Contributor
Posts: 2
Registered: ‎06-06-2014
My Device: curve 9300
My Carrier: mtn

Re: BIS & WiFi

After activating my BIS,the EDGE that is supposed to be at top right corner is not there,its only 3G and as a result on status my phone says I'm not connected to BIS,
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Posts: 94,517
Likes: 24,401
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BIS & WiFi

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code