Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 9
Registered: ‎06-04-2009
My Device: Blackberry Storm 9530

BIS connected only for a short period

I dont know why the BIS connection doesnt stay long. It stays there for a while and then disconnected. When I restart everything seems okay but only for a short period. Also, when I got the BIS connected signal, its not really connected actually because I dont receive any email and I cant send out any emails. The HRT and service books is there but I dont know why..
Feeds your visual experience
Posts: 95,156
Likes: 24,498
Solutions: 6,377
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BIS connected only for a short period

Do you have a low signal in your area?

 

In addition to the HRT and sending sevice books, With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎06-04-2009
My Device: Blackberry Storm 9530

Re: BIS connected only for a short period

Signal here always changing, 3G or Edge.. 

Battery reboot has been done several times but still have the problem.

Feeds your visual experience