Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 28
Registered: ‎04-04-2013
My Device: Curve 9320
My Carrier: Orange UK

BIS filters.. quote marks or not?

I'm having a bit of a play with the filters in BIS-web-portal, and can't quite seem to work out..


If you're setting a filter based on "from" or "subject", and I want to choose a series of words.. I can't quite seem to work out whether it needs to be in quotes or not.


For example, I get quite a few spams with "ADT Authorized" in the from-line or subject... do I need to enter this into BIS as ADT Authorized or "ADT Authorized"??


Thanks :-)

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: BIS filters.. quote marks or not?

Hello japitts,


Thank you for your question regarding BlackBerry Internet Service filters.


Filters entries must be added individually. Entering a series of words under one filter is currently unsupported.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!