02-05-2013 06:16 AM
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02-05-2013 06:55 AM
02-05-2013 07:03 AM
You have not provided much information like if it a new device or an used one that you brought . In addition if it an new and Unlocked device then It may take time to register and activate BIS for the first time any device , Have you tried to call Vodafone regarding this matter ?
02-05-2013 07:28 AM - last edited on 02-05-2013 10:28 AM by KarlaDJR
I'm sorry for not provoding complete information. Yaa its a new blackberry 9800.. Its unlocked... When I called vodafone , they said that they r gona check it.. Do you have any idea why I don't have entries in my HRT but I have entries in the service books... I don't know much about blackberry .. I hope that there is no problem with my pin ... Could you check it please?
02-05-2013 07:51 AM
First edit your post and remove your device PIN, it is an open forum and posting your personal information on an open Forum is not a good idea.
Regarding your issue , if your device is new and Unlock then it may sometime takes upto 24 hrs to register and activate BIS on any device but it all depends on respective carriers. When your device got registered with your carrier you will recieve a registration message on your message box. If its taking too much time then call vodafone again to make sure they register and activate BIS on your SIM account .
02-05-2013 10:21 AM
As far as I know if you type ACT BIS399 TO 144 It will process your request , but as you are getting the message to correct it to 111 then I think it may happen under two condition , First if you have a prepaid SIM and you dion't have enough Balance on your account to activate 399 plan , secondly if you have a Post paid plan then there are no such plan BIS 399 on for post paid. So if on pre paid then first check your balance . Go through that page it contain everything related to BIS plan available for Vodafone India customers.
Also On your PM you told that you are unable to edit your post and remove your PIN , So I will try to notify our Moderators to edit that post for you.