07-02-2012 12:34 PM
hi everybody. i am using 9360. while activating hotmail, google, yahoo mail accounts etc. i do not have any problem. but while i am activating my company mail account server rejects me and gives "wrong password" answer to me. i have just discuss with my mail server this topic. they give me this answer:
"blackberry using the docode service and we are using courier service thats why they are given problem and not working properly . "
but they can not give any idea or any other answer about my problems answer.
actually we are using company mail accounts on machines which were activeted before. but at now we can not active any new account or old accounts to new machines. we can not active any company mail account from last week. they gave me server setting and i tried with those too.. but at whole time the same answer "wrong password." we excatly know the pw but server do not give permission to activation. can anybody please help me about "blackberry using the docode service and we are using courier service thats why they are given problem and not working properly . " thnx...
07-03-2012 02:13 AM
To integrate a Post Office Protocol 3 (POP3) account, complete the following steps:
If the integration fails, you receive the following error message:
We were unable to configure this email account. Please tell us how you access your e-mail by selecting an option below.
This error can be caused by one of the following:
To continue the integration process, complete the following steps:
To automatically detect the email account information
To manually specify email account information
Note: Security Warning dialog boxes may appear during the download process. Click Yes to close them.
If you choose to download, complete the following steps:
If you choose not to download, complete the following steps:
Please let us know if this information helps you.
07-03-2012 03:13 AM
ron thnx for your kind answer but i have just tried whole of these.. my mail server said ""blackberry using the docode service and we are using courier service thats why they are given problem and not working properly . " so how can i solve this issue? or can you please explain activation from mobileemail.vodafone.com site. or the exact way of solving the docode/courier service asnwer?
07-03-2012 03:31 AM
Blackberry email integration should also work with Courier Mail Server as it also serves IMAP, POP3, SSL, and HTTP protocol commodities. Im not aware about the "docode" term your IT has provided you.
In regard to the Blackberry Email activation from your Carrier, I believe you are referring to http://mobileemail.vodafone.net/ this is the correct URL. Access it on your computer and login to it. Contact your Carrier if you need the credentials.
07-03-2012 03:40 AM
You may also check this Article on how to configure a Blackberry Email