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Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Bold 9000 ver. 4.6.0.190

Re: BIS users in Pakistan::: HTML email view with images

BB singh

 

I just want RIM to confirm whether it's their fault or Mobilink's.

 

I'm not asking for any support from RIM, as I know they charge for providing the support to individuals. But service provider here (MOBILINK) is blaming RIM for the issue and I personally feel that it's their fault no RIM's.

 

Dear if you can get some info, please let me know. I appreciate your gesture for finding it out for all of us (BIS users in Pakistan).

 

Thanks in advance.

Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Bold 9000 ver. 4.6.0.190

Re: BIS users in Pakistan::: HTML email view with images

Haven't got the solution yet.

 

Can someone help us in Pakistan to overcome this issue ????

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BIS users in Pakistan::: HTML email view with images

Can you login to http://mobilink.blackberry.com/ and take some screenshots? (blur out anything personally identifiable) ... I want to see if indeed you're at the same version of BIS that I am with TMo / at&t / VZW / Sprint
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Bold 9000 ver. 4.6.0.190

Re: BIS users in Pakistan::: HTML email view with images

Andy,  I have taken the screenshots but how to post them here. Can you send me your email address where I can forward them to you.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BIS users in Pakistan::: HTML email view with images

everything appears to be in order.  Does your account under Messages > Options show as having support for html email at all?
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Bold 9000 ver. 4.6.0.190

Re: BIS users in Pakistan::: HTML email view with images

Andy asked "everything appears to be in order.  Does your account under Messages > Options show as having support for html email at all? "

 

No.

Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Bold 9000 ver. 4.6.0.190

Re: BIS users in Pakistan::: HTML email view with images

Come on RIM answer my Question ?

 

I think it's a very easy and simple question. All you have to say is either Admit your fault or say that Mobilink is wrong ?

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BIS users in Pakistan::: HTML email view with images


akc786 wrote:

Come on RIM answer my Question ?

 

I think it's a very easy and simple question. All you have to say is either Admit your fault or say that Mobilink is wrong ?


 

If you want an answer from RIM call RIM and pay for support.  That is the best way to get an accurate and officially supported answer.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Bold 9000 ver. 4.6.0.190

Re: BIS users in Pakistan::: HTML email view with images

Any answer for me ?
Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Bold 9000 ver. 4.6.0.190

Re: BIS users in Pakistan::: HTML email view with images

Just checking for any new or solution to my problem ???