03-30-2013 02:08 AM
the phoneturned itself off - I tried al things to rurn it back on - removed simm card and battery for minutes etc - have reset the phone - have plugged it in to website to re-configure - cannot get phone to turn on - it seems to be fully charged -
03-30-2013 03:03 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!