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Posts: 94,685
Likes: 24,430
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

Can you start up in Safe Mode?

 

***********
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877

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Contributor
Posts: 14
Registered: ‎05-11-2013
My Device: 9930
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

I haven't tried that but I will now too see
Contributor
Posts: 14
Registered: ‎05-11-2013
My Device: 9930
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

My blackberry is the bold 9930. I'm reading an older is for these instructions will it still work ?
Contributor
Posts: 14
Registered: ‎05-11-2013
My Device: 9930
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

Doesn't work
Contributor
Posts: 14
Registered: ‎05-11-2013
My Device: 9930
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

My phone doesn't show any sign of booting. No red light so these instructions don't work.
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------


grifter14 wrote:
Doesn't work

Ok, Sorry.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
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Contributor
Posts: 14
Registered: ‎05-11-2013
My Device: 9930
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

So is there nothing else I can do ? Can this be a hardware issue ?
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

I don't even know what failed on the Safe Mode, all you said was that didn't work. Nothing there for me to go on or understand what didn't work.

 

For example, you get part of the way in the reboot to safe mode and it fails?

The LED blinks or doesn't?

The screen lights up or doesn't?

 

Again, I can only respond to information you provide, hence, my "sorry" to your "doesn't work".

And, I hate to sound hard here, but I'll be honest, I've helped 100s of BlackBerry revive. i've also seen 100s which wouldn't. It is hit and miss.

 

But the KEY to success is information CLEARLY and CONCISELY exchanged.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Posts: 14
Registered: ‎05-11-2013
My Device: 9930
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

OK I get u. And here is what happened. I removed battery then replaced and right after press the escape button to load into safe mode as instructed by directions. After doing so,holding escape button, no red light no screen light. Basically nothing happened.
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACKBERRY BOLD 9900 WILL '''NOT''' TURN ON------PLEASE PLEASE PLEASE HELP--------

let's start from the beginning...

 

When you reloaded the OS, did that succeed or could you tell?

Did the process complete at all?

how did you reload the OS?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code