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New Member
Posts: 1
Registered: ‎12-24-2013
My Device: Z10
My Carrier: Vodacom

BLACKBERRY RETAIL DISPLAY MODE RANT

Today, I was browsing through the settings menu when I came across the retail display option. I was curious about this, so I went through all the instructions to set it up. I then browsed through all the cool demos, some of which I had never heard of . However, when I exited the demo, I found that ALL MY MEDIA FILES WERE GONE. I restarted the device to make sure, but NO, ALL MY MEDIA FILES WERE STILL GONE. BlackBerry DID NOT STATE THAT ALL MY MEDIA FILES WOULD BE DELETED IF I SWITCHED THIS MODE ON. Why in the **bleep** would ALL My media files get deleted? What reasoning is there behind this? I never download leaked software so I've never needed to back up my device. I'm really disappointed with BlackBerry and I'm extremely frustrated with this. I've been a loyal user to BlackBerry and this has to happen. BlackBerry should IMMEDIATELY delete this feature. BB10 software has been frustrating in the past for me and if anymore **bleep** like this happens I'm switching platforms. I've always defended BB10 but now I'm considering pulling out because of this. There must be SOME way to get these files back...right?
Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACKBERRY RETAIL DISPLAY MODE RANT

Good suggestion!

 

Try using a free PC app such as ZAR Zero Assumption Recovery with your Z10 connected to recover any deleted media files.

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New Member
Posts: 1
Registered: ‎02-21-2016
My Device: z10
My Carrier: 0989199206233

Re: BLACKBERRY RETAIL DISPLAY MODE RANT

[ Edited ]

Help

Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACKBERRY RETAIL DISPLAY MODE RANT

@ghodrataminy

 

Help for what?

Need details.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code