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New Contributor
Posts: 4
Registered: ‎05-08-2011
My Device: BLACKBERRY TORCH 9800
My Carrier: VODAFONE

BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

[ Edited ]

HI

Please can any one help me.

I have had my Torch since November and it connected to my 02 router wirelessly perfectly.

I changed to Sky broadband last month with a Sagem router (supplied by Sky).

It is on Wep 64 bit Shared settings.

My Blackberry Torch will not connect to it and says "Failed to associate with the network" on the screen.

Can any one please help as I have tried all sorts.

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

Smiley HappyDoes it requests for any SSIDs or similar when you try connecting the wifi using blackberry device...

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.
New Contributor
Posts: 4
Registered: ‎05-08-2011
My Device: BLACKBERRY TORCH 9800
My Carrier: VODAFONE

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

Name: SKYCDF87

SSIDSmiley FrustratedKYCDF87

WEP

WEP key#1

WEP KEY

BAND TYPE 802.11b/g/n

SSID ticked

AUTOMATICLY OBTAIN IP ADDRESS AND DNS ticked

ALLOW INTER-ACCESS POINT NOT TICKED

 

Hi thanks for your reply these are settings I have on my saved connection on my phone when i select edit.

Hope you can help.

Rich

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

well can you tell me the router which changed to the new one.. how does it connects... does your router has any encryption methods or it doesn't...

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.
New Contributor
Posts: 4
Registered: ‎05-08-2011
My Device: BLACKBERRY TORCH 9800
My Carrier: VODAFONE

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

wep 64 bit is the only setting on the router my vista lap tops will connect too (due vista not liking wpa).

Torch will connect when I take security off.

The o2 router was wep 64 bit.

The new Sky sagem router offers a few encryption selections.

I cant understand why torch will not connect as o2 router was on same settings as sky is now.

I changed Sky to wep so Vista laptops would be ok.

The Torch did connect to wpa but wont to wep on this sky router.

Can you help.

Thanks

Rich

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

Torch only works on 2.4 ghz with N.

I had to disable 5 ghz on mine to get it to work.

 

Also some routers hae QOS and can play ticks setting the blackberry path at lowest priority and times out.

 

 

 




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New Contributor
Posts: 4
Registered: ‎05-08-2011
My Device: BLACKBERRY TORCH 9800
My Carrier: VODAFONE

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

Hi

 

How would I change any of these settings on my router or find out what they are set at etc.

 

Many Thanks

Rich

Highlighted
New Contributor
Posts: 2
Registered: ‎09-25-2013
My Device: 9800
My Carrier: BSNL

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

How to setup wep key? should I set WEP key on my blackberry or wifi router

New Member
Posts: 1
Registered: ‎05-01-2014
My Device: tourch9800
My Carrier: tata docomo

Re: BLACKBERRY TORCH 9800 - WIFI CONNECTION PROBLEMS - FAILED TO ASSOCIATE WITH THE NETWORK

even i do have same problem.

my phone is not getting connected with ma modem

when i try it showing FAILED TO AUTHENTICATE AGAINST THE NETWORK

please do help me out of this..

 

thank you