12-02-2011 05:10 PM
hi i wanted to ask if someone could help me my bb fell down ,it was having problems with the trackpad to start with but now, after it fell down, when i put the battery on the red light comes on but the screen doesnt and after a while the phone starts to get really hot i tried a new battery and the same, just that now it doesnt even show the red light anymoe please help
12-07-2011 12:32 PM
You may want to try starting a software reload without the battery inserted then reinsert the battery after the software reload has started. http://bbry.lv/k9pwuZ
Hope this helps.
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