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New Contributor
Posts: 8
Registered: ‎03-27-2013
My Device: Blackberry Bold 9000
My Carrier: Vodafoone

Re: BLACKBERRY

ohright the result of it was nothing happened i tried this method twice and in both cases at the end of each time nothing would respond and thats when i realised the faint buzz sound

Hall of Famer III
Posts: 57,273
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BLACKBERRY

Pardon, but "nothing happened" just can't be an adequate result from that test. You trade batteries with someone...if neither device functions at all, then I supposed "nothing happened" could be the result (though it's terribly unclear). But, normally what happens is that things work one way on one device, and differently on the other device. So I continue to suspect that you've not actually done that recommended diagnostic test...please confirm that specific test (with clarity).


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 8
Registered: ‎03-27-2013
My Device: Blackberry Bold 9000
My Carrier: Vodafoone

Re: BLACKBERRY

ohkay after the whole process was finished i then went to check on my blackberry and it was still was switched off. i then tried to switch it on but it did not respond. i then repeated the whole process again and it still didnt switch on and that is when i heard the faint buzz and it also will not connect to my pc or laptop now and same faint buzz sound

Hall of Famer III
Posts: 57,273
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BLACKBERRY

I have no clue what you mean when you say "the whole process". For example, if by that you mean the 4h15m process I earlier recommended, than that's not at all what I'm talking about anymore. Rather, I'm talking about the 2nd test (trading batteries) in that same post...please review that.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 8
Registered: ‎03-27-2013
My Device: Blackberry Bold 9000
My Carrier: Vodafoone

Re: BLACKBERRY

oh sorry yeah I mean the 4h15m process

Hall of Famer III
Posts: 57,273
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BLACKBERRY

OK...now that we understand that, please proceed with that other test.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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