Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-26-2013
My Device: bold 9700
My Carrier: digicel jamaica

BOLD 9700

can anyone  help me? my brand new bold 9700 keeps shutting down at 30% battery without any warning

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: BOLD 9700

Do a battery pull. Remove your battery while your phone is powered on then replace it. If that doesn't help, reload your OS using BlackBerry Desktop Software.

I hope that helps you. Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.