12-02-2011 01:33 AM
Yesterday, my phone started not showing which of my contacts was calling me. Instead I get Unknown number regardless. I have googled a fair amount and I can see it is related to encryption which is off but I can see that 'contacts' still has a tick next to it. I cannot remove this.
Can anyone help me please?
12-07-2011 08:30 AM
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What happens when you try to disable encryption? Is the checkbox greyed out? Do you have a padlock icon on your screen? Is your BlackBerry activated on a BlackBerry Enterprise Server?
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