12-05-2012 05:26 AM
I put my Bold 9780 on charge the other night, and my screen went white. I have tried reloading the software, and this has not worked. What button must I hold down and press P? I see a few comments have been made about this - and must my screen lock be on or off? Because I see someone said lock your screen - but it you lock your screen pushing any buttons will not be effective?
12-05-2012 02:16 PM
Welcome to the BlackBerry Support Community.
Were you unable to reload your BlackBerry Device Software on your BlackBerry Bold 9780 smartphone, or were you able to do so and the software reload did not resolve the white screen issue?
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!