Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎09-08-2013
My Device: Bold 9900
My Carrier: vodafone

BOLD 9900 e error and als

When i digit the letter e in my device (italian language) e type this string:

\u00E4htl erh\u00E4lt

can someone explain what happens and how i can solve this problem?

another problem is that when i write al the device type als..

thanks for ypou help

Hall of Famer III
Posts: 57,198
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BOLD 9900 e error and als

Hi and Welcome to the Community!


kgtyprs wrote:

When i digit the letter e in my device (italian language) e type this string:

\u00E4htl erh\u00E4lt

can someone explain what happens and how i can solve this problem?


From that it sounds like there is an entry in your Word Substitution database that is doing this...you need to edit that database and remove that entry. Instructions to do so are included in your user manual:


kgtyprs wrote:

another problem is that when i write al the device type als..

 


That could be the same problem, or it could be a malfunctioning keyboard. Check your Word Substitution database first though to see if there is an entry for that.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................