01-02-2013 04:28 PM
My Email Accounts Icon will not open under Setup on my Bold 9930. Neither the push-to-touch or the hot button will open this set-up Icon. All other set-up Icons work okay.
I've completely removed the battery and SIM card, but the problem remains.
Any other ideas other than to have Verizon do a complete reboot?
PS...Verizon tech support is useless...for all intents and purposes they have abandoned Blackberry.
01-02-2013 04:31 PM
head to blackberry.com/integrate from the device and try to setup the email from there.
I don't know why Verizon is not assisting you. You're a paying customer! Sorry to hear that.
01-02-2013 04:52 PM
Good deal. The only way I know to fix the setup issue is to wipe the blackberry and do a software reload.