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New Contributor
Posts: 2
Registered: ‎10-03-2013
My Device: bold
My Carrier: vodafone

BOLD BATTERY ISSUE! battery Drained with in 15 minutes of Talk time, after full charging.

HI! 

I am blackberry user by last 3 years almost

 

I am facing a issue in my BOLD, My Battery get drained after maximum 15-20 minuted Talk time

 

Some one suggesting change the Battery but it doest worked

 

Now people suggetsing to reinstall the software what's your opinion

 

 

to upgrade software i sent 5 time to nearest service Centre they are always down/ without engineer or power issues

 

 

Really fedup

Regards

UMESH ARORA

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: BOLD BATTERY ISSUE! battery Drained with in 15 minutes of Talk time, after full charging.

So, you replaced the battery with a new one?

 

Try these steps:

 

1.  Remove the media card.  Monitor the device and see if the battery still drains.

 

2.  If the battery still drains, make a full backup using Desktop Software and then do a Security Wipe.  Instructions here:  http://www.blackberry.com/btsc/KB14058   After wiping the device monitor the device and see if the battery still drains. 

 

Please report back with the results. 


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Highlighted
New Contributor
Posts: 2
Registered: ‎10-03-2013
My Device: bold
My Carrier: vodafone

Re: BOLD BATTERY ISSUE! battery Drained with in 15 minutes of Talk time, after full charging.

following you suggested, Hope it works