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Posts: 34
Registered: ‎01-06-2009
My Device: Not Specified

Back lighting and keyboard lighting issues....

Just a FYI with anyone else out there questioning this.... after 25 days of LOVING my Bold I have been on this board and At&t's board and have called RIM support and everyone that I can possibly think of.....    I have finally found an answer:


YES there is a back lighting issue / keyboard lighting issue with some of the Bolds... It is a device issue.....   You need to either call and report this or go to the store in which you purchased it and they will replace the unit. 


Thank you ALL !!!!


Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Back lighting and keyboard lighting issues....

Good to know that you've resolved your query.


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Posts: 11
Registered: ‎01-29-2009
My Device: Not Specified

Re: Back lighting and keyboard lighting issues....

Can you elaborate more on the back / keyboard lighting issue. I just got my bold a few days ago, what should I look for? to make sure I don't have any issues of my own.