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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎11-22-2012
My Device: 9780
My Carrier: digicel

Back up and delete

How do I delete the info on my chip and then reinstall the bu on my new chip?

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Hall of Famer III
Posts: 58,434
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Back up and delete

Hi and Welcome to the Community!

"Chip"?? Hmmm...which one please? The SIM card? Your SD/Media Card? Something else you are thinking of? Your entire device perhaps?

Please clarify. Thanks and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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