08-14-2014 04:32 AM
I have been trying to back up my blackberry bold 9790 to my computer but it always gets stuck on the last bit abd won't complete the back up...any advice?
I also can't get the fb app to re install
08-16-2014 11:39 AM
Hi and Welcome to the Community!
Sorry, but I cannot interpret "the last bit"...can you be more explicit? Also, how long do you wait? Sometimes, backup can require quite a bit of patience.
Failing that and with the limited information available so far, I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.