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BlackBerry® OS Smartphones

Regular Contributor
Posts: 78
Registered: ‎04-13-2012
My Device: blackberry curve 9360
My Carrier: t-mobile


My old media card stopped working so I put a new one into the same blackberry, how do I put the backup onto my new media card????

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Back-up

Hey MissStar,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.

Can you read the contents of the old media card on a PC or a Mac?  If so, you can transfer the saved data from that media card into a saved folder onto on the desktop and then insert the new media card into your BlackBerry smartphone and transfer the old contents over.


Be sure to enable mass storage mode when connecting the BlackBerry smartphone to your computer.  Follow the steps in this KB article to enable it: www.blackberry.com/btsc/KB13564


Let me know if you have any more questions.





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